Does M-toy have an order for processingoverseas (Non-Taiwan, Penghu, Kinmen, Mazu)?
What are the shipping areas for overseasorders?
Ans: As long as it is the place where SFand DHL can arrive, the delivery can be handled.
How is the overseas order shipping costcalculated?
Ans: The shipping cost in Hong Kong isfixed at NT$250, and the shipping cost in Macau is fixed at NT$280. Pleasecontact our customer service staff for the rest of the location, we will assistyou in calculating the shipping cost.
What should I do with a defective product?
Ans: We will try our best to test for youbefore shipment, so that you will not encounter the problem of product defects.However, if you encounter a defective product, please contact our customerservice staff. Please send the product back to us and we will send you a newproduct immediately.
What should I do with the payment ofcustoms duties?
Ans: Sorry, the additional tariffs on goodswhen they are imported must be borne by the consumers themselves.
Commodity inspection regulations or otherrelated issues
Ans: Consumers who purchase this productare required to comply with the local consumer inspection regulations and otherregulations. If the product is confiscated by the customs of the country at thetime of import, the company will not make any compensation.